News
4 numbers that show data infrastructure falling behind
4+ hour, 28+ min ago (333+ words) Data infrastructure isn’t keeping up with AI adoption on multiple levels — from infrastructure optimization and data readiness to governance. As AI becomes ingrained in the modern workplace, organizations are having to adapt their data infrastructure. However, many find themselves falling…...
4 statistics on the state of enterprise data security
2+ day, 12+ hour ago (324+ words) Organizations face significant data loss and breaches as security and governance lag behind AI use. Despite advancements in unlocking data for business insights and analytics, security and governance remain a major concern facing organizations. While many focus on advancing and…...
Agentic AI can’t be operationalized without contextualized data
1+ week, 5+ hour ago (324+ words) Most organizations aren’t able to realize the full potential of their AI models because their data infrastructure is lacking, says Teradata/Wakefield. 77% of data leaders said that 20% or less of their data is contextualized, according to a Teradata/Wakefield report....
To maximize AI performance, maximize network operations
1+ week, 6+ day ago (210+ words) Metrigy research found most companies are confident in network infrastructure for AI, but concerns about security vulnerabilities and latency remain among IT leaders. We put this question to the IT and CX leaders who participated in our AI Technology Foundation…...
3 stats on how rushed AI adoption affects data
2+ week, 1+ day ago (497+ words) Organizations run the risk of exposing their sensitive data when they adopt AI before they are ready. As more businesses adopt agentic AI to aid knowledge workers, automate workflows and unlock unstructured data such as chats and meeting transcripts. However,…...
Enterprise reality is catching up to AI demos
1+ mon, 2+ week ago (451+ words) Enterprise buyers want to be inspired by what AI systems might eventually do — but they also want an understanding of what’s really possible. I recently went to the circus. Like everyone else, I held my breath for the tightrope walker…...
Why agentic AI breaks traditional models for enterprise security
1+ mon, 2+ week ago (578+ words) Traditional copilots generate suggestions, while modern AI-enabled agentic systems move beyond that to execute actions – and when it comes to assessing the enterprise risks tied to the use of AI agents, that shift in capabilities matters. Now that the enterprise…...
Synthetic Data Can Solve Issues – And Cause New Ones
9+ mon, 3+ week ago (276+ words) Synthetic data addresses critical AI training problems but organizations must navigate its tendency toward oversimplification and hidden biases. The first time synthetic data was used to mimic real-world data was in 1993 by Donald Rubin. He created data that was statistically…...
How AI voice agents handle peak customer demand
2+ mon, 2+ week ago (380+ words) eHealth's Alice voice agent handled calls during the peak season for healthcare insurance enrollment and garnered a majority of “exceptional” satisfaction ratings. For CX leaders, the takeaway is to prioritize implementation of AI voice agents that can resolve issues and…...
Easy access to data remains challenging for UC
2+ mon, 3+ week ago (337+ words) According to Cloudera's research, 80% of organizations have problems with data access. That will hurt future AI implementations. Poor data foundations continue to be a key factor hampering AI adoption success according to a recent Cloudera report. While organizations report having…...